Privacy Policy

1. Who we are

Sugar Calls ("we", "us", "our") operates this website and the related Telegram community. This Privacy Policy explains what information we collect when you visit this website or join our Telegram channel, how we use it, and the rights you have over it.

This page is informational only. We do not sell any product or service through this website. The only action available to visitors is to follow an external link to join our public Telegram community.

2. Information we collect

We try to collect as little personal information as possible. The categories of data that may be processed are:

• Technical data: IP address, browser type and version, device type, operating system, referring page, language, time zone, and the pages of our website you visit. This is collected automatically by our hosting provider and standard server logs for security and abuse prevention.
• Usage data: anonymized or aggregated analytics such as page views, click events on the "Join the channel" button, approximate geographic region (country level), and session duration. This is used to understand how visitors interact with the landing page.
• Cookies and similar technologies: small files stored on your device that allow basic functionality, preference storage, and analytics. See Section 6 below.
• Information you share inside Telegram: if you join our Telegram community, Telegram itself is the controller of that data. We can see your Telegram username, profile picture, and messages you choose to send to the group, but we do not export or store this data outside of Telegram.

We do not knowingly collect: government IDs, payment information, wallet private keys, seed phrases, or any other sensitive financial data. Never share that information with anyone, including someone claiming to represent Sugar Calls.

3. How we use information

• To operate, maintain, and improve the website and the community.
• To measure the performance of our content and the effectiveness of our communications.
• To detect, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms of Use.
• To comply with applicable laws, regulations, and lawful requests from public authorities.

We do not use your information for automated decision making that produces legal or similarly significant effects on you.

4. Legal bases for processing (GDPR)

If you are located in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR and UK GDPR:

• Legitimate interest for operating and securing the website, analytics, and basic communication with our community.
• Consent for non essential cookies and analytics where required by local law. You can withdraw consent at any time through your browser settings.
• Legal obligation where we are required by law to retain or disclose data.

5. Sharing of information

We do not sell, rent, or trade personal information. We share information only with:

• Service providers that help us run the website (hosting, content delivery, analytics, error monitoring). They are bound by contractual confidentiality and data protection obligations.
• Third party platforms you choose to use, such as Telegram. Their own privacy policies apply when you interact with them.
• Authorities when required by law, court order, or to protect the rights, property, or safety of Sugar Calls, our members, or the public.

6. Cookies

We use a minimal set of cookies and similar technologies for the following purposes:

• Strictly necessary: required for the website to function (security, load balancing).
• Analytics: to understand aggregated traffic patterns. These are anonymized and never used to identify individuals.

You can disable cookies in your browser at any time. Disabling strictly necessary cookies may impact the functioning of the site.

7. Data retention

We keep technical and analytics data only for as long as necessary to fulfil the purposes described above, generally between 30 and 365 days, after which it is deleted or anonymized. Server logs used for security are retained for a maximum of 12 months.

8. International transfers

Our service providers may process data in countries outside your country of residence, including the United States. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to protect your information.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing.
• Request portability of the information you provided to us.
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at the address in Section 12.

10. Children

This website and the Sugar Calls community are not directed to anyone under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.

11. Security

We use reasonable technical and organizational measures to protect the information we process, including encryption in transit (HTTPS), access controls, and reputable hosting providers. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Contact

For any privacy related questions or to exercise your rights, contact us via direct message to the official Sugar Calls Telegram admin. We will respond within a reasonable timeframe and in any case within 30 days when required by law.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through our Telegram community.